Woodworks Garden Centre & Café is celebrating a strong performance in its latest annual Garden Centre Association (GCA) audit, receiving outstanding recognition for customer service and praise for the unique character and experience it offers visitors. The independent GCA inspection, carried out as part of the centre’s membership of the Garden Centre Association, assesses a wide range of operational areas including customer service, presentation, plant quality, merchandising, signage, sustainability and the overall customer experience. Among the highlights of this year’s report was an exceptional Customer Service Experience score of 97.5%, with the inspector praising the quality of service provided across the café, garden furniture and plant departments. The audit also […]
A huge thank you to our fantastic expert speakers at this year’s trade forum and conference at Caer Rhun Hall, Conwy Valley. The annual event brought together tourism businesses and industry professionals from across North Wales to share ideas, hear industry updates and build valuable connections. We were honoured to be joined by: Jim Jones, CEO – NWT/GNW Update Lucy Rawes, NWT/GNW – Getting the most out of your GNW listing Angus Hay, Vereus – Growing a Tourism Business with AI Joe Bickerton, This is Wrexham – Wrexham: From the Global Spotlight to Sustainable Success Angela Williams, Great Orme Mines – Extending the Season: Great Orme Mines’ First Winter Opening […]