Go North Wales Tourism February Trade News

We appreciate that it remains to be an extremely difficult, worrying and complex time for many businesses and individuals across North Wales with the COVID-19 pandemic but please remember that we are here to support you. We continue to monitor the circumstances as they are developing and also continue to engage with MPs and MSs, lobbying on issues on your behalf and making sure your voice is heard. If you have any questions/queries please do not hesitate to contact us, by email (contacts below), social media channels, online chat on the Trade website or phone. Please email jim.jones@gonorthwales.org.uk; eirlys.jones@gonorthwales.org.uk or deborah.nettleton@gonorthwales.org.uk with any issues etc you may have.Please  also make […]

Marketing – Moving Forward and Planning Ahead

We know that right now there is so much uncertainty, it’s hard to plan ahead. However, we can focus on what we are certain of – that North Wales remains a fantastic destination with a lot to offer its visitors. It has got no less beautiful or appealing over the last year and people everywhere are desperate to travel and visit new places. So it’s only a matter of when, and not if, our amazing region will be welcoming them again. In preparation, at North Wales Tourism, we have been working on our marketing plan to support the road to recovery and make sure that North Wales is at the […]

Regional Recovery 2021 – Business Summit 24th Feb 2021

Business Summit covering the latest investments, plans and supports on economic recovery for the North Wales Mersey Dee cross border region. Presentations from the Mersey Dee Alliance, Welsh Government, Cheshire & Warrington LEP, North Wales Economic Ambition Board and Growth Track 360. This free event online Feb 24th 10am to 3 pm includes Q&A and follow up business input. Click here to register today.

Brexit Transition

Following the end of the Brexit transition period on 31 December 2020 and the signing of the Trade and Cooperation Agreement between the UK and the EU, the UK Government has issued guidance for a wide range of sectors. More information can be found on: https://www.gov.uk/transition https://gov.wales/preparing-wales Guidance is now available for working in the following sectors from 1 January 2021. The telecoms and information services sector from January 2021http://bit.ly/3nqIqUC The sports and recreation sector from January 2021http://bit.ly/2JUXrAi The media and broadcasting sectors from January 2021http://bit.ly/2LB43nN The digital, technology and computer services sectors from January 2021http://bit.ly/3nsMEep The arts, culture and heritage sectors from January 2021http://bit.ly/35o2NLX The creative industries sector from […]

Webinar with What3Words – Recording now available

The What3Words webinar that took place before Christmas was recorded and is now available on our website. The free what3words app and website is used across the whole of the UK and around the globe and it’s the simplest way to talk about location. Street addresses weren’t designed for 2020. They aren’t accurate enough to specify precise locations, such as building entrances, and don’t exist for parks and many rural areas. what3words has divided the world into 3 metre squares and given each square a unique combination of three words. It’s the easiest way to find and share exact locations. To learn more click on the link below What3Words Webinar […]

National Living Wage and National Minimum Wage rates for 2021

The UK Government has announced the rise in the National Minimum Wage and National Living Wage from April 2021. For the first time, more younger people will be eligible for the National Living Wage, as the age threshold will be lowered from 25 to 23. In full, the increases are: National Living Wage (23+) to increase from £8.72 to £8.91National Minimum Wage (21-22) to increase from £8.20 to £8.36National Minimum Wage (18-20) to increase £6.45 to £6.56National Minimum Wage (under 18) to increase £4.55 to £4.62Apprenticeship Wage to increase from £4.15 to £4.30 https://www.gov.uk/government/news/uk-government-announces-pay-rise-for-millions-of-people

Update Note – Moving Goods from Jan 01

Please see the attached update from the Welsh Government received at 5pm this evening regarding border arrangements from 1 January 2021. The below text accompanied the attached update: If you are planning to either export or move goods across the UK/EU border, please take the time to read this and ensure you are as prepared as possible for the new requirements. Further updates will be available via @WGEconTransport twitter account, the @_Businesswales twitter account and  via our Preparing Wales website (https://gov.wales/preparing-wales). For updates on traffic at Holyhead please check the @TrafficWalesN twitter account. Welsh-Government-Stakeholder-Update-Note-Moving-goods-from-Jan-01-Download

Go North Wales Tourism December Trade News

May I take this opportunity to thank you for your valued support and contribution on what can only be described as a terrible 2020. We appreciate that it continues to be an extremely difficult, worrying and complex time for many businesses and individuals across North Wales with the COVID-19 pandemic but as the situation evolves it’s important to know that we are here to support you. The Covid-19 pandemic has had a profound impact on our industry, inflicting a huge £2.17 billion loss to our regional economy. Of all sectors, we have suffered the most and in many cases, unfairly. The team at North Wales Tourism have been working harder […]

Developing Customer Engagement Skills to Gain New & Retain Existing Guests

Outline for Online Version of Training Dates and Timings Sessions One: Wednesday, 13th January from 9:30am-12:00noon Session Two: Wednesday, 20th January from 09:30-12:00noon Objectives Two workshops of two and a half hours each covering key aspects of; how to interact and engage with customers and guests, develop great communications skills; improve the use of effective rapport building, questioning skills and active listening, gain a much better understanding of customers which enables the person to tailor their approach so that more appropriate options and services are offered and highlighted to guests, building customer loyalty and long-term relationships. Target audience Suitable for all team members who have direct contact with customers and […]