From October 2026, employers will have a strengthened legal duty to prevent sexual harassment and will also become liable for harassment carried out by third parties their staff encounter at work, including customers. These legal changes will have major implications for tourism businesses, and employers need to act now to get ahead of them.

Read more: The new duty to prevent harassment: what hospitality and tourism businesses need to know | Darwin Gray

About Eirlys Jones

Eirlys is the Commercial Director at North Wales Tourism and can be contacted at eirlys.jones@gonorthwales.org.uk or connect with her on LinkedIn you can also follow her on Twitter @EirlysJones5