North Wales Tourism have and are still working hard on behalf it’s members on issues that are affecting the industry.
We are in constant contact with the local MSs and MPs on these issues and are also lobbying side by side and working closely with the other National Trade Organisations to drive forward the importance of the industry to the economy of Wales and the effects and implications of these issues on the businesses and industry as a whole. We are also working closely with the local press and media to raise the issues affecting us to make sure the voice of our valuable industry is heard.
Amongst the issues we have undertaken are:
If you have any questions/queries please do not hesitate to contact us, by email (contacts below), social media channels, online chat on the Trade website or phone. Please email jim.jones@gonorthwales.org.uk; eirlys.jones@gonorthwales.org.uk or deborah.nettleton@gonorthwales.org.uk with any issues etc you may have.
Please also make sure that you are kept up to date with all the information as they happen by visiting our Trade site www.northwalestourism.com and following us on our NWTBiz social media platforms (facebook and twitter), all of which are regularly updated.
North Wales Tourism Trade Forum & Conference
A huge thank you to our fantastic expert speakers at this year’s trade forum and conference. We were honoured to be joined by:
- Jim Jones, CEO North Wales Tourism — Go North Wales Update
- Spirit of Ireland / North Wales – John Hogan, CEO of JP Devlin Media
- Value of Welshness – Myrddin Davies, Mentor – Trade Development Programme and Lowri Davies – Geographical Indication (GI) Programme Manager of Food and Drink Wales
- Grŵp Llandrillo Menai / Academi Coeso – Claire Jones, Grŵp’s Tourism & Hospitality Programme Manager
- Room to Reward – Adam Terpening, Charity Director
View the slides from the presentation here: https://issuu.com/gonw/docs/go_north_wales_agm_presentation_-_may_2025
View our short video summarising the afternoon:
The following members were also re-elected to the board for a period of 3 years:
- Glenn Evans, Snowdonia Hospitality & Leisure Limited
- Nicky Williamson, Shearer & Co Ltd;
- Laura Jones, Lyons Holiday Parks;
- Nicola Sawford, Stori Brymbo (Brymbo Heritage Trust);
Congratulations to all and we look forward to working with you. Full details of all our board members can be viewed on our trade website – https://northwalestourism.com/about-us/nwt-directors/
World Expo 2025 in Osaka, Japan
On 5th June 2025, Jim Jones, CEO of North Wales Tourism, was invited by Visit Britain to represent our region at World Expo 2025 in Osaka, Japan, delivering a presentation at the UK House pavilion during UK Tourism Day.
He showcased all the vibrant experiences North Wales has to offer, breathtaking landscapes, rich cultural heritage and innovative sustainable initiatives. After the presentation, he took part in a series of face-to-face discussions with Japanese travel trade representatives, fostering new opportunities to promote North Wales as a dynamic tourism destination.
Consultation on proposals for non-domestic rates differential multipliers
Welsh Government are seeking your views on proposals to introduce differential multipliers for non-domestic rates (business rates).
Submit your comments by 12 August 2025
Further information available at:
https://www.gov.wales/consultation-proposals-non-domestic-rates-differential-multipliers-html
Network North Wales
Network North Wales has been launched by Ken Skates, Cabinet Secretary for Transport and North Wales.
Network North Wales is a hugely ambitious and transformative programme of work to better connect communities, with more rail and bus services, new stations, new transport routes, new trains, new buses and new technology.
At its heart will be the North Wales metro services. This will take a cross-border approach to transforming public transport in the Mersey-Dee area, including metro style services on the North Wales mainline and a new, direct rail link between Wrexham and Liverpool.
The vision for the programme is backed up by a delivery plan which covers short-term (0-12 months), medium-term (1-3 and 5 years) and long-term (to 2035 and beyond).
To ensure delivery, a Network North Steering Board has been set up which includes Transport for Wales, Network Rail, Ambition North Wales, Growth Track 360, the Liverpool City Region, the North Wales Corporate Joint Committee and the Department of Transport.
Details of the vision for the programme and the delivery plan for Network North Wales can be found here:
https://www.gov.wales/written-statement-network-north-wales
Business Events Delegate Spend (2025)
This report focused on a few main topics: expenditure by inbound business visitors to Britain, behaviour of delegates extending their trip for leisure, travel choices, sustainability & other findings.
The business visits and events sector is incredibly diverse – covering trade fairs, conferences and congresses, outdoor and entertainment events, as well as business tourism.
Report highlights:
- Average delegate spend at business events in the UK has risen well above inflation since 2017, primarily due to longer stays.
- International business events attracted much higher average spend than their domestic equivalents (4:1), as international visitors stayed longer and paid higher attendance fees.
- Delegates from outside Europe spent £1,824 on average, compared to £872 for delegates from within Europe, and £328 for UK delegates.
- Extending a trip increases spend by a factor of 2.5. Among those who extended their trip for leisure, the average spend was £1,760. Without the extension, the same delegates would have spent £714 on average.
- Looking at differences among event types, the average trip spend for association events (£854) is significantly higher than for corporate events (£651), and both types are higher than exhibitions (£326).
- Average spend (within the UK) for incentive trips is £2,113 per delegate.
- The main motive to attend an event is networking/collaboration (64%), followed by learning (53%) and career development (33%).
- The majority of delegates hope to return to the city/region for leisure and/or business.
https://www.visitbritain.org/research-insights/business-events-research
Cycling Tourism Development
This research explores the topic of cycling tourism in Wales, including current capacity and demand, as well as opportunities for growth.
Visit Wales aims to identify special interest tourism products with potential for future growth. Internal discussions have identified cycling (road, mountain and gravel) as a product which fits with Wales’ core offer, aligns with the brand vision (in particular, natural landscapes and adventure/activities) and contributes to wellbeing aims set out in strategies such as the Allage Mental Health Strategy and Wellbeing Strategy (Welsh Government), and Working Together for a Healthier Wales (Public Health Wales), as well as the Wellbeing of Future Generations Act 2015. Cycling is also thought to offer good potential in the shoulder seasons, which would align well with Visit Wales’ aims to grow tourism outside of the peak summer season.
Visit Wales commissioned Strategic Research and Insight (SRI), an independent Cardiff based research agency, to undertake research with the tourism industry, cycling providers and key partners. The main objectives are to understand:
- Capacity for cycling tourism and current demand
- Strengths and weakness of the current cycling tourism offer
- Barriers and opportunities to grow cycling tourism
Main findings:
- Stakeholders are very keen to see cycling tourism developed in Wales. The accommodation industry is also supportive.
- Stakeholder feedback and the desk research show that to a large extent, the product required to attract cycling tourists already exists in Wales.
- The emphasis is more on improving and maintaining better the product that currently exists rather than necessarily building a considerable number of new routes and trails.
- The UK outside of Wales, primarily England, is a crucial market for cycling tourism in Wales.
- Spring and autumn offer strong demand for cycling in Wales.
https://www.gov.wales/cycling-tourism-development
Room to Reward is a unique charity created to give something back and say ‘thank you’ to volunteers who give up their time and make a difference to people and places in need. Up and down the country, there are so many people helping, caring and loving others. Our simple initiative takes a wasted asset and uses it to recognise these Hidden Heroes. Room to Reward partners with hotels across the U.K who donate their anticipated unsold rooms.
Charities, community groups, grassroots sports clubs and other voluntary organisations nominate their Hidden Heroes for a well-earned short break. We make it happen. Over 950 hotels throughout the U.K. have joined the initiative. Collectively, they have donated in excess of £1.25million worth of breaks in unsold rooms to approx. 3000 inspirational volunteers from over 1000 charities and other voluntary organisations. Together, we’re making a little bit of a difference to those who make a difference to others.
See more at www.roomtoreward.org.
Join NWTBiz WhatsApp Group
This group is for current North Wales Tourism members to share news that will help other members with updated news on all current industry issues, plus trade information, or just to make contacts.
To join the group please email croeso@nwt.co.uk with your mobile number and confirm your business name.
Please keep adverts, weekly menus and spam off these pages as they will be deleted.
Website listing – Updating your Details
Your individual listing on our website is your main opportunity to present your business to the public. However, like any advertising it must be regularly maintained to ensure that it is correct, current and really works for you.
- When did you last check it?
- When did you last update it?
- Are your pictures great?
- Is your listing better than that of competitors?
Please login and update your entry on https://extranet-wales.newmindets.net/ If you have forgotten your password please click on the “forgotten your password” link and enter your registered email address (to reset). If you can’t remember your registered email address, please call 01492 531731 and ask for a member of the digital team alternatively email digital@gonorthwales.org.uk or visit https://northwalestourism.com/go-north-wales/update-your-go-north-wales-listing/ for assistance with updating your details.
For Supplier members only your entries appear on the Trade Directory which can be viewed at northwalestourism.directory. If you wish to update your entry please email membership@gonorthwales.org.uk with your amendments.
Late Availability
Let us help you promote any late availability or midweek deals.
All you have to do is complete the short form here: https://northwalestourism.com/late-availability-form/
Visitors will be able to search through all late availability dates by location and property type from the Go North Wales website. This will also be promoted across our social channels.
Promote your Events
Are you hosting an event in North Wales? Would you like to have exposure on our events section for free? Simply fill out the form on the link below and your event could appear on our webpage.
Digital Opportunities
Would like further promotion of your business?
Why not contact us to find out what other opportunities are available to enhance your promotion on our website. Opportunities include banner advertising, newsletter, blog, social media collaboration. Bespoke packages can also be developed to fit with your marketing budget.
For further information on the opportunities available please contact digital@gonorthwales.org.uk.
Tell us what you know, or don’t know, about TXGB (Tourism Exchange Great Britain)
Tell us what you know, or don’t know, about TXGB (Tourism Exchange Great Britain)
TXGB is a channel management system that’s free for any tourism business to use. Built in partnership with VisitBritain and VisitEngland, TXGB has also been licensed for use in Wales and Northern Ireland.
Tell us what you know, or don’t know, about online bookings and TXGB, to help us streamline communications to support tourism businesses in Wales more efficiently – Thank you.
English: https://form.jotform.com/250273233889362
________________________________________
Dywedwch wrthym beth rydych chi’n ei wybod, neu ddim yn ei wybod am TXGB (Cyfnewidfa Twristiaeth Prydain Fawr)
Mae TXGB yn system rheoli sianel sydd am ddim i unrhyw fusnes twristiaeth ei defnyddio. Wedi’i adeiladu mewn partneriaeth â VisitBritain a VisitEngland, mae TXGB hefyd wedi’i drwyddedu i’w ddefnyddio yng Nghymru a Gogledd Iwerddon.
Dywedwch wrthym beth rydych chi’n ei wybod, neu ddim yn ei wybod, am archebion ar-lein a TXGB, i’n helpu i symleiddio cyfathrebiadau i gefnogi busnesau twristiaeth yng Nghymru yn fwy effeithlon – Diolch.
Welsh: https://form.jotform.com/250301970089354
Tourism Exchange Great Britain
TXGB is a digital marketplace that connects accommodation, attractions, experiences and tours with more customers. Join once to access multiple sales channels and a growing range of niche distributors and destination websites (including www.gonorthwales.co.uk ). Opt into specific campaigns for free alongside established global brands – TXGB will help expand your reach or become bookable online for the very first time.
TXGB helps you reach new customers, drive sales and boost your profitability. Working in partnership with Visit Wales to bring together businesses and routes to Wales.
It is a free-to-join platform that uses your current booking system to connect you to a wider range of distributors such as Visit Wales and other destination websites. There is no set up costs. You simply pay a 2.5% booking fee to TXGB only on bookings generated – plus commission of the chosen distributor.
Join once to access multiple sales channels, including Go North Wales.
Reach new international and domestic audiences on the VisitBritain Shop.
Booking systems already connected to the platform includes:
- Real time two way data sharing – Show live availability and prices with your chosen sales channels and receive bookings directly into your system with full customer data.
- Direct payment channels – Get paid directly, at point-of-sale, protecting cash flow and customer data, while ensuring bookings are made on your terms.
- Free & easy to join – Connect to TXGB via your current booking system, or use the inbuilt sales tool, TXLoad, for free.
- Optimise commission costs – Access a wide range of unique, low-commission channels alongside established well-known brands.
- Completely flexible – Pick the best distribution partnerships for you via the simple ‘opt in / out’ marketplace on your user-friendly dashboard.
- No booking, no fee – No setup or monthly subscription fees. Just a 2.5 percent TXGB booking fee, plus the commission of your chosen sales channels. Go North Wales is commission free for North Wales Tourism members.
For further information on TXGB please go to https://northwalestourism.com/business-support/marketing/txgb/ or if you are interested and would like to hear more information please reply to membership@gonorthwales.org.uk.
Are you engaging with Visit Wales Opportunities?
Working with the B2B markets on Travel Trade and Business Events, provides a great opportunity to leverage an effective route to global markets and reach target audiences to your tourism business.
By establishing effective relationships with key tour operators, travel agents, business event buyers, business event planners and agencies, and engaging a mix of distribution partners, you can find an effective route to market and reach your target audiences.
Do you have a product ready to sell to the Travel Trade and Business Events market? If so, you could also be included on these separate Visit Wales websites – MeetInWales.com, TravelTrade.VisitWales.com
To learn more about how you can get involved in Visit Wales Travel Trade and Business Events promotion please email visitwalesopps@northwalestourism.com
Conwy Brewery on Llandudno Pier
Conwy Brewery now has a kiosk on Llandudno Pier.
Why not visit to have a look around.
Heart Airtime Package – Special Offer
52% of Heart Listeners are planning a day out in the next 6 months so we’ve created an airtime package for North Wales Tourism members to reach more families this summer
The package includes 5 weeks of. commercial airtime on either our central transmitter covering Conwy and Denbighshire OR our East Transmitter covering Flintshire, Wrexham and Powys on FM and Wirral and Chester on DAB. The airtime is flexible so can be run anytime between now and end of August – either consecutive weeks or week on week off (subject to availability)
Consisting of 30 second adverts – the campaign would reach over 52,000 people who would hear your advert 7.3 times each. This equates to over 1 in 6 of the population living within these areas. The package also includes scripting and production of 1 x 30 second advert.
Total cost of this campaign for GNWT Members is just £1,684.52 + VAT saving you over 23%
Please contact Giselle Twist for more information giselle.twist@communicorpuk.com
Zest Outdoor Living Offers for North Wales Tourism Members
Enhance your outdoor spaces with high-quality, durable seating—perfect for customers and guests. Zest offers exclusive trade deals on Picnic Tables, Benches, and Arbours, ideal for leisure and tourism settings.
Benches from £90 inc. VAT
Picnic Tables from £150 inc. VAT
Based in Mold, Zest part of P & A Group is a local, family-run business with over 40 years of experience supplying sustainable premium timber outdoor products. We proudly support North Wales Tourism Members with exceptional value, quality, and service.
Explore your exclusive offers here: Zest North Wales Tourism Members Promotion
For enquiries, email: alwyn@zestoutdoorliving.co.uk
Leading provider of fire, health and safety consultancy services, high-quality eLearning and IOSH courses tailored to you.
We share common values, aspirations and core competencies to meet the needs of our varied clients. We provide the very best fire, health, safety and environment support for all types of organisations – from small retailers to large corporations – ensuring our clients meet their compliance obligations.
We keep people and places safe by making compliance easy.
We build long-term client relationships that help them make compliance easy through our expert professional team and the use of technology-led risk management.
As an introductory offer to other suppliers/members we would like to offer a 20% discount off any of our IOSH eLearning Courses more details here IOSH Courses Online | Praxis42 Health & Safety Training
Please contact Hugh.Owen@praxis42.com Business Development Manager, 01473 356024 for further information.
Urban Tricycles
As an Award-Winning British Manufacturer, we’ve been delivering top-quality products to some of the world’s biggest brands across the globe for the last decade. Our creative and innovative thinking has enabled us to produce a selection of exceptional tricycles and carts for iconic clients such as The Royal Palaces, Gucci, Chanel, Peroni, and Laurent Perrier, from Cooler Trikes/Carts and Coffee Trikes/Carts to the traditional Ice Cream Trike/Carts – we build it all!
Whether you’re looking to use our tricycles or Carts for a start-up business, promotional campaign, or simply hiring them out for the day, rest assured that Urban Carts and Tricycles is your go-to supplier. We’ll work with you to design a tricycle or Cart that suits your unique requirements and deliver it directly to you, fully branded and assembled, ready for you to start trading..
For further information visit www.urbantricycles.co.uk
Special brokerage for Waste and Recycling
PRS Power through their partners, Blizzard Group are delighted to offer special brokerage for all NWT members for Waste and Recycling.
Waste collections are charged against the number of times a Bin is Lifted and Emptied. It’s a simple science and the basis on which businesses are charged. Blizzard are brokers of this with all the major operators. In one case a Company owning some 8 Golf Courses has reduced their Group spend of £125,000 to below £92000. Massive savings and the service is the same.
What we ask is for NWT members to send to us their latest Waste bill from Biffa, Veolia, Ash, Gaskells, etc etc and they will very rapidly have priced through a centrally operating portal and those prices will be issued back to the NWT member.
No obligation & No charges for taking a look.
www.prspower.co.uk or email paddy@theprsgroup.co.uk
Discover The Woodworks Garden Centre and Café in Mold, North Wales – a must-visit destination for garden lovers, foodies, and families. Set in beautiful countryside with plenty of free parking, The Woodworks offers a unique garden centre and café experience, with an abundance of top-quality plants, expert advice, and gardening inspiration for every home.
Home to the largest selection of decorative wooden products and garden furniture in North Wales, it’s the perfect place to enhance your outdoor space. Browse our collection of locally sourced gifts, outdoor living ranges, and artisan products, ideal for treating yourself or someone special.
Our award-winning café serves delicious, home-cooked meals, cakes, and seasonal specials, with a welcoming outdoor seating area where well-behaved dogs are welcome.
Whether you’re choosing plants, relaxing over coffee, or finding the perfect garden feature, The Woodworks offers a warm Welsh welcome.
Follow us on social media or visit our website https://www.woodworksgc.com/ for the latest updates.
