Go North Wales have developed a series of events to help tourism and hospitality businesses with their post Covid recovery by looking at various aspects of everyday business activity. 

Session 1 : Engaging with your customers to build a firm foundation for the year ahead

A one-hour webinar from hospitality specialist Melanie cash, introducing you to ways you can consider the customer journey in your business, how to focus on key areas to develop this further, introduce new processes and approaches to help you enhance customer engagement and be more successful in the year ahead.

Thursday 18th March 2021 at 10am
To Book click here  



Session 2 : Revenue Management 
Solutions to help the Tourism Hospitality and Retail industry identify profitability opportunities, addressing cashflow management, debtor management and avoiding bad debts.

Date: Thursday 25th March 2021 at 10am
To Book click here  



Session 3 : Marketing and Digital Media

There are a bewildering number of ways of marketing your property online, Here we will explore where you should be putting your time and energy in to marketing to get the best return on your time and financial outlay in 2021. Creating engaging content. Does Digital marketing need to be expensive? Hints and tips to help you and your business, looking at what platforms can be of benefit depending on the need or call to action, who you can reach and why each platform can be so different. 

Thursday 8th April 2021 at 10am
To Book click here 


Places will be on a first come, first serve basis so book early to secure your place.

About Eirlys Jones

Eirlys is the Head of Operations at North Wales Tourism and can be contacted at eirlys.jones@gonorthwales.org.uk or connect with her on LinkedIn you can also follow her on Twitter @EirlysJones5