Do you have new team members, and/or managers/supervisors, and want to make sure they are ready to hit the ground running and more importantly delivering great customer service? Melanie Cash specialises in training and coaching in the hospitality and tourism sectors and can help you to get the best out of your team by developing their core skills and behaviours, support retention and ensure they feel valued and motivated to enhance the customer/guest/visitor experience. Ultimately, helping your business to be more successful. https://www.melaniecash.co.uk/ or call 01766 522 751 Here are a few list of courses that Melanie is currently running in which NWT members are welcome to join MIA […]