The Visit Wales Quality Assurance department telephone number has now been changed to 0300 062 2418. This replaces the previous 0845 010 8020 number. The email address remains the same quality.tourism@gov.wales. You can find useful quality assurance information here Star quality grading | Business Wales (gov.wales). For business advice and support provided by Business Wales please continue to call 03000 6 03000.
Activity Businesses – Visit Wales needs your feedback! Visit Wales is currently undertaking a review of their Adventure Activity Assurance Scheme. If you run an activity business in Wales, please help them by completing this short survey (approx 5 mins). The closing date for survey responses is Friday 16 February: Visit Wales Adventure Activity Assurance Scheme Review Survey (surveymonkey.com) If you would like further information on the review or the Visit Wales Adventure Activity Assurance Scheme please e-mail regionaltourism@gov.wales.