The Visit Wales Quality Assurance department telephone number has now been changed to 0300 062 2418. This replaces the previous 0845 010 8020 number. The email address remains the same

You can find useful quality assurance information here Star quality grading | Business Wales (

For business advice and support provided by Business Wales please continue to call 03000 6 03000.

About Eirlys Jones

Eirlys is the Commercial Director at North Wales Tourism and can be contacted at or connect with her on LinkedIn you can also follow her on Twitter @EirlysJones5