After a suspension in grading visits due to the COVID-19 pandemic, the Visit Wales Quality Assurance team will be resuming their duties over the coming weeks. Much thought has been given to how they can return to assessing properties as safely as possible not only for the Quality Grading team but also for the tourism business. The Quality Advisors will have a considerable backlog of telephone calls to make, and because of this, it is felt that the best way to move forward and re start the grading process is, on an initial ‘trial basis’, to contact those businesses who have applied for quality grading for the very first time. […]
Autumn zoom masterclasses: 1. The Best Customer Experience Date: 12 October Time: 11amEnsure you and your new staff are ahead of the game by ensuring you join us for some top tips on how to offer the best customer experience possible Book your place here 2. Christmas Afternoon Tea Date: 14 October Time: 11amWant your Afternoon Tea menu to be wrapped up and ready for Christmas? Our team of elves can help with that…! Book your place here 3. Welsh Christmas Drinks Ideas Date: 18 October Time: 11amMake sure you’re sourcing a selection of local drinks to satisfy consumer demand by joining this masterclass which will also cover Cocktails and Mocktails recipes. […]
We appreciate that it remains to be an extremely difficult, worrying and complex time for many businesses and individuals across North Wales with the COVID-19 pandemic but please remember that we are here to support you. If you have any questions/queries please do not hesitate to contact us, by email (contacts below), social media channels, online chat on the Trade website or phone. Please email jim.jones@gonorthwales.org.uk; eirlys.jones@gonorthwales.org.uk or deborah.nettleton@gonorthwales.org.uk with any issues etc you may have.Please also make sure that you are kept up to date with all the information as they happen by visiting our Trade site www.northwalestourism.com and following us on our NWTBiz social media platforms (facebook and […]
We know that right now there is still so much uncertainty, it’s hard to plan ahead. However, we can focus on what we are certain of – that North Wales remains a fantastic destination with a lot to offer its visitors. It has got no less beautiful or appealing over the last year and people everywhere are desperate to travel and visit new places. In preparation, at North Wales Tourism, we have been working on our marketing plan to support the road to recovery and make sure that North Wales is at the top of everyone’s new bucket lists of places to visit. It targets our UK and overseas market […]
Are you able to recruit and retain staff with the right skills for your Business? Do you want to be part of the process of changing the skills landscape in the North Wales region? The North Wales Regional Skills Partnerships (RSP) wants to learn about the challenges and skills gaps facing businesses. Make your voice heard by completing the survey, which will be open until 12:00pm, 13 October 2021. https://www.surveymonkey.co.uk/r/WH7WSJ2
Strategic Research & Insight (SRI), an independent Cardiff-based research agency has been commissioned by Welsh Government to interview stakeholders to explore establishing a statutory registration or licensing scheme for holiday accommodation operators in Wales. SRI will be speaking to stakeholders in Welsh Government, local authorities and trade associations in Wales, as well as researching best practice in other countries, to consider: Whether developing a registration scheme or licensing scheme would be appropriate in WalesThe options for how a scheme would be operated and delivered at national and/or local levelResources required for each of the best optionsHow a scheme would support wider areas of Welsh Government policy such as housing and […]
Wales A Food Destination are again offering fully funded virtual workshops starting with Breakfast Menu Inspiration with Nerys Howell and Food Styling and Photography with Nerys and Phil Boorman. https://www.foodskills.cymru/wales-a-food-destination/wafd-events/workshops-and-masterclasses-sept/
From 1 October 2021, the requirements for prepacked for direct sale (PPDS) food labelling will change in Wales, England, and Northern Ireland. The new labelling will help protect your consumers by providing potentially life-saving allergen information on the packaging. Any business that produces PPDS food will be required to label it with the name of the food and a full ingredients list, with allergenic ingredients emphasised within the list. Businesses need to check if their products require PPDS labelling and what they need to do to comply with the new rules. https://www.food.gov.uk/business-guidance/introduction-to-allergen-labelling-changes-ppds
Superfast Business Wales have added new dates to their Tourism and Hospitality-tailored webinar series. Superfast Business Wales will show you how to make your business stand out online, engage new customers, make more of reviews, as well use digital tools like online booking platforms to run your business successfully. 6 October 2021 (1pm – 3pm) – Part 1: Social media for tourism and hospitality 7 October 2021 (1pm – 3pm) – Part 2: Running your tourism and hospitality business online Sign up for the webinars here and find out more about free one-to-one support.
National Hospitality Day is a nationwide celebration of brilliant and resilient restaurants, hotels, pubs and bars, and the suppliers that support them.  Find out more and about how you can get involved https://www.ukhospitality.org.uk/events/EventDetails.aspx?id=1535937