After a suspension in grading visits due to the COVID-19 pandemic, the Visit Wales Quality Assurance team will be resuming their duties over the coming weeks.
Much thought has been given to how they can return to assessing properties as safely as possible not only for the Quality Grading team but also for the tourism business.
The Quality Advisors will have a considerable backlog of telephone calls to make, and because of this, it is felt that the best way to move forward and re start the grading process is, on an initial ‘trial basis’, to contact those businesses who have applied for quality grading for the very first time.
In order to support businesses as we continue to recover from the COVID-19 pandemic, there will be no charge for participation in the quality schemes for the foreseeable future (apart from where the costs for overnight grading visits and entry fees, use of food and drink outlets, etc. for tourist attraction assessments will need to be covered by the business).
If you are a new business or if you were previously graded and would like to participate in quality grading once more, please email quality.tourism@gov.wales.
