Category Archives: Trade Updates

Outline for Online Version of Training Dates and Timings Sessions One: Wednesday, 13th January from 9:30am-12:00noon Session Two: Wednesday, 20th January from 09:30-12:00noon Objectives Two workshops of two and a half hours each covering key aspects of; how to interact and engage with customers and guests, develop great communications skills; improve the use of effective rapport building, questioning skills and active listening, gain a much better understanding of customers which enables the person to tailor their approach so that more appropriate options and services are offered and highlighted to guests, building customer loyalty and long-term relationships. Target audience Suitable for all team members who have direct contact with customers and […]

Is your business success constrained by current skills within your business? Is your business considering a new business opportunity, new technology, an expansion plan and growth? Our programmes may be able to help you with financial support towards upskilling your staff. We currently have specific programmes to help: develop advanced digital skills;address export related skills challengessupport skills gaps in the Engineering and Manufacturing SectorUpskilling in the Compound Seminconductor sector and its supply chainsupport skills gaps and upskilling in the Creative Sectorsupport skills gaps and upskilling in the Tourism and Hospitality SectorRecruiting an IT or Engineering graduate Who is Eligible: Your business must be based in Wales, solvent and you must […]

Street addresses weren’t designed for 2020. They aren’t accurate enough to specify precise locations, such as building entrances, and don’t exist for parks and many rural areas. what3words has divided the world into 3 metre squares and given each square a unique combination of three words. It’s the easiest way to find and share exact locations. Snowdon peak, for example, can be found at ///super.ultra.enhancement. The free what3words app and website are used across the whole of the UK and around the globe. Lizzie, who’s in the partnerships team at what3words, will give an intro to the concept and give examples of how it’s being used in the tourism industry. […]

Ahead of Small Business Saturday, the Deputy Minister for Housing and Local Government has announced a £10 million funding boost for town centres, under the £90 million Transforming Towns programme, to support businesses and increase vibrancy and footfall in towns across Wales. https://gov.wales/transforming-towns-programme-provide-funding-boost-towns-and-businesses-across-wales

There are new rules for organisations from 1 January 2021. https://www.gov.uk/government/collections/the-tourism-sector-from-january-2021

Following the Chancellor’s statement yesterday, VisitBritain have received confirmation that they will have a rollover budget for next year plus an additional pot to focus on agreed priorities. This means that there will be a core budget of £19.9 million for VisitBritain and a further budget allocation as they work to support tourism’s recovery. The Government has also confirmed its commitment to continuing the GREAT campaign to build brand Britain, with a budget of £60 million. VB are currently putting in a bid for 2021/22 and are hopeful that they will secure a similar pot to this year for tourism promotion. This has been a tough spending round across Government […]

Welsh Government is pushing forward in its ambition to make active travel a realistic alternative by making it easier for people to tell their local councils where existing routes need to be improved and new routes built. An interactive map to gather opinions from communities about local walking and cycling paths is being launched today in several areas across Wales. Hosted by Commonplace, the website invites people to let their local councils know where they’d like to see improvements to walking and cycling paths. https://gov.wales/have-your-say-about-local-walking-and-cycling-routes https://wgactivetravel.commonplace.is/

PLANED and the Tourism Society Cymru have teamed up with the Next Tourism Generation (NTG) Next Tourism Generation project based at Cardiff Metropolitan University inviting young people and students from across Wales to pitch their best ideas for the future of tourism in Wales. The competition is inviting students enrolled on further and higher education courses that have a component relating to tourism and travel, hospitality, events, heritage, and food and beverage to pitch innovative ideas for the sector to leading industry representatives. The competition is launched this week. For full details please visit: https://nexttourismgeneration.eu/event/ntgwales2021/ English-A4-poster-11.20Download Welsh-A4-poster-11.20Download

On the 31 January 2020, Britain left the EU. Since then, we’ve been in the transition period – remaining in both the EU customs union and the single market. When this period draws to a close on 31 December, UK businesses will need to prepare for a post-Brexit Britain. We know that businesses are facing a great deal of uncertainty. With that in mind, it’s important that all businesses get ready for the end of the transition period, even if you think the change won’t affect you. To help you prepare, Barclays would like to invite you to their regional ‘Brexit and Beyond’ event. In this virtual clinic, they’ll guide […]