Customer Engagement Workshop

One-day workshop covering key aspects of; how to interact and engage with customers and guests, develop great communications skills; improve the use of effective rapport building, questioning skills and active listening. Gaining a much better understanding of customers then enables the person to tailor the approach so that more appropriate options and services are offered and highlighted to guests, building customer loyalty and long-term relationships. Course is suitable for all team members who have direct contact with customers and guests in their business, whether this be a hotel, venue, attraction, restaurant or bar. Course date: Thursday 2nd April 2020Places are limited and will be on a first come first serve […]

Trade Update – February 2020

Events The Go North Wales website is the No.1 events listing page for North Wales. If you have any events coming up in 2020 don’t forget to get them listed onto our website. It only takes a couple of minutes! We are currently putting together a What’s On page for March, so please ensure any March events are listed as soon as possible. Don’t forget, we also share events that are listed on our website across our social media platforms.    So don’t delay, submit today!! https://www.gonorthwales.co.uk/whats-on/submit-event Updating your Details Our website www.gonorthwales.co.uk continues to grow with web traffic to our site from all over the world providing not only an […]

Trade Update – January 2020

Happy New Year from all at North Wales Tourism Events The Go North Wales website is the No.1 events listing page for North Wales. If you have any events coming up in 2020 don’t forget to get them listed onto our website. It only takes a couple of minutes! We are currently putting together a What’s On page for February, so please ensure any February events are listed as soon as possible. Don’t forget, we also share events that are listed on our website across our social media platforms.    So don’t delay, submit today!! https://www.gonorthwales.co.uk/whats-on/submit-event Updating your Details Our website www.gonorthwales.co.uk continues to grow with web traffic to our site […]

Go North Wales Tourism annual conference 2019 – Immersive Tourism

Go North Wales Tourism annual conference 2019 – Immersive Tourism

28TH NOVEMBER 2019 – Theatr Clwyd In Partnership with Flintshire in Business Supported by Welsh Government, European Agricultural Fund for Rural Development Following on from our annual conference which was at capacity, for those of you who were unable to get tickets or could not make it to the event, we are pleased to be able to bring to you videos of the presentations from the day. David Chapman Executive Director of Hospitality Cymru David Chapman is the Executive Director of Hospitality Cymru, the Welsh arm of UK Hospitality, the industry’s Association covering everything from bars, restaurants, brewers, coffee shops, contract catering, hotels, nightclubs, visitor attractions and other leisure venues. Previously […]

Trade Update – December 2019

Tourism Awards, Thursday 14th November 2019 A successful fourth Go North Wales Tourism Awards, sponsored by Wales Cottages, in partnership with Heart was held on Thursday 14 November at Venue Cymru, Llandudno to celebrate and recognise excellence and outstanding achievement by our businesses and individuals working in the tourism hospitality sector of North Wales.  Winners from some of the Award Categories will be the Regional representatives in the Visit Wales National Tourism Awards in 2020.  Winners of the Awards included: Go Hotel Award: St Georges Hotel, LlandudnoGo B&B / Inn Award: Taldraeth, PenrhyndeudraethGo Self Catering Award: Forest Holidays, BeddgelertGo Caravan, Camping or Glamping Award: Plassey Holiday Park, Eyton, WrexhamGo Attraction […]

A DRINK WITH JAMES WRIGHT

A DRINK WITH JAMES WRIGHT

With its thriving food and drink sector, James Wright, MD at Aber Falls Whisky Distillery, discusses why his home turf in Wales is the perfect setting for business and pleasure. James Wright, MD at Aber Falls Tell us a bit more about yourself – what inspired you to set up your own distillery? Around four years ago, Halewood Wines & Spirits – the business I’ve worked at for more than 10 years – diversified its portfolio by investing in whiskies from Scotland and beyond. At the time, whisky’s appeal was on the rise with drinkers discovering new distillers from whisky producing countries within the UK. So, when the opportunity arose […]

Plas y Brenin and the Mountain Training Trust welcome new Chief Executive

Plas y Brenin and the Mountain Training Trust welcome new Chief Executive

Plas y Brenin and the Board of the Mountain Training Trust (MTT) are pleased to announce the appointment of Ruth Hall as Chief Executive Officer. Ruth succeeds Jackie Bryson, who steps down from the role after 4 years, during which the organisation has developed and deployed a robust long-term strategy, strengthened its business practices and secured increased investment into the Plas y Brenin site. Plas y Brenin, managed by MTT on behalf of Sport England, is globally recognised as one of the foremost providers of outdoor and adventure sport instruction. Courses and experiences are delivered by a team that includes some of the world’s most dedicated outdoor professionals and are conducted both at the iconic Plas y Brenin centre – the home of adventure sports in the heart of […]

Trade Update – September 2019

Tourism Awards, Thursday 14th November 2019 The fourth Go North Wales Tourism Awards, sponsored by Wales Cottages, in partnership with Heart will be held on Thursday 14 November at Venue Cymru, Llandudno to celebrate and recognise excellence and outstanding achievement by our businesses and individuals working in the tourism hospitality sector of North Wales.  Nominations are open until 29 September and tickets can be purchased online or email eirlys.jones@nwt.co.uk. If you are involved in our region’s tourism industry then these awards are for you!  Why not complete the online form and submit?  There are 15 categories to choose from!  You can nominate your own tourism business, or the best tourism […]

New Tourism Ambassador Scheme Launches in Denbighshire

New Tourism Ambassador Scheme Launches in Denbighshire

A brand new Tourism Ambassador Scheme has recently launched in Denbighshire. This free scheme is designed to improve the visitor experience for people who work in tourism, work with visitors, live or study in the area. A series of interactive online training modules with quizzes have been produced on various themes such as Denbighshire towns & city, walking, cycling, history, and welsh language & culture. Each module takes 30-60 minutes to complete with text to read, images and films to watch as people learn in different ways. There are 3 levels of awards – bronze, silver and gold, depending on the amount of modules completed. Each person will receive a […]

Trade Update – July 2019

Tourism Awards, Thursday 14th November 2019 Nominations and tickets for the 2019 Go North Wales Tourism Awards, sponsored by Wales Cottages, in partnership with Heart have now opened. The fourth Go North Wales Tourism Awards will be held on Thursday 14 November at Venue Cymru, Llandudno to celebrate and recognise excellence and outstanding achievement by our businesses and individuals working in the tourism hospitality sector of North Wales.  If you are involved in our region’s tourism industry then these awards are for you!  Why not complete the online form and submit?  There are 15 categories and nominations are now open!  You can nominate your own tourism business, or the best […]