Corona Virus Contingency

Message from Nicky Williamson, Proprietor of the West Arms, Llanarmon DC and Director of North Wales Tourism. I have put this together based on previous and current experiences – it is intended as a practical list that we can almost use as a checklist, intended for small businesses but the principles apply for larger ones and it is in no way official, just my thoughts and ideas from one hotel to another. Please bear in mind that at times like these reactions are different and some of us are almost paralysed by the fear and overwhelm. For others, this checklist will be so obvious it’s almost patronising (- that is […]

Tackling the Covid-19 crisis

We are a small business with two properties, a restaurant-with-rooms in Ruthin accommodating 16 people and a B&B in Llangollen accommodating 22 people, both called manorhaus. We’ve been in business 18 years and have the seen the inevitable ups and downs of running a business in the hospitality industry in beautiful North Wales! What should be the start of what looked likely to be a busy year for both properties started rather sluggishly, but we were confident that the year ahead would be a successful, rewarding and profitable one. The impact of the challenges surrounding the Covid-19 virus upon our business has been rapid, hard-hitting and turbulent; we made it […]

Development Bank of Wales

As the situation with Coronavirus is developing, we want to reassure our customers that we are here to help. We are very aware of the pressures that small businesses are currently facing and have put in place business continuity measures to ensure our portfolio teams are available and can continue to support you.  We are also able to offer the following to help limit and manage the commercial impact of Covid-19: A 3-month capital and monitoring fee repayment holiday for all customers on request We realise that cashflow management may be a key concern and this arrangement will remain in place until 30th June 2020.  Further information can be found on our […]

Coronavirus Update

Please find below the latest information regarding the current Coronavirus outbreak. Since our last email the Coronavirus situation has developed fast – now covering all continents and with a host of flight and tour cancellations, plus various measures put in place by authorities across the globe. We are in regular communication with tourism partners including VisitBritain and it is becoming more important for us to report back on how businesses in North Wales are being affected and the potential consequences on domestic and international visitors going forward into 2020. The information that you supply may help to leverage the development of a recovery plan. We are therefore asking our businesses […]

Hilton Garden Inn takes shape at Adventure Parc Snowdonia

Hilton Garden Inn takes shape at Adventure Parc Snowdonia

It’s set to be one of the largest hotels in North Wales, and it is rapidly taking shape on the edge of a world-first inland surf lagoon in the magnificent Conwy Valley. The envelope of the flagship 106-bedroom Hilton Garden Inn at Adventure Parc Snowdonia is now complete, with work starting this week on internal walls, along with the mechanical and electrical fit out. Lead contractor on the build, HH Smith, says that single storey steel works will be complete in the coming week, with the first of 250 floor-to-ceiling windows also now being fitted. Timelapse of Hilton Garden Inn at Adventure Parc Snowdonia The construction project has been underway […]

Customer Engagement Workshop

One-day workshop covering key aspects of; how to interact and engage with customers and guests, develop great communications skills; improve the use of effective rapport building, questioning skills and active listening. Gaining a much better understanding of customers then enables the person to tailor the approach so that more appropriate options and services are offered and highlighted to guests, building customer loyalty and long-term relationships. Course is suitable for all team members who have direct contact with customers and guests in their business, whether this be a hotel, venue, attraction, restaurant or bar. Course date: Thursday 2nd April 2020Places are limited and will be on a first come first serve […]

Trade Update – February 2020

Events The Go North Wales website is the No.1 events listing page for North Wales. If you have any events coming up in 2020 don’t forget to get them listed onto our website. It only takes a couple of minutes! We are currently putting together a What’s On page for March, so please ensure any March events are listed as soon as possible. Don’t forget, we also share events that are listed on our website across our social media platforms.    So don’t delay, submit today!! https://www.gonorthwales.co.uk/whats-on/submit-event Updating your Details Our website www.gonorthwales.co.uk continues to grow with web traffic to our site from all over the world providing not only an […]

Trade Update – January 2020

Happy New Year from all at North Wales Tourism Events The Go North Wales website is the No.1 events listing page for North Wales. If you have any events coming up in 2020 don’t forget to get them listed onto our website. It only takes a couple of minutes! We are currently putting together a What’s On page for February, so please ensure any February events are listed as soon as possible. Don’t forget, we also share events that are listed on our website across our social media platforms.    So don’t delay, submit today!! https://www.gonorthwales.co.uk/whats-on/submit-event Updating your Details Our website www.gonorthwales.co.uk continues to grow with web traffic to our site […]

Go North Wales Tourism annual conference 2019 – Immersive Tourism

Go North Wales Tourism annual conference 2019 – Immersive Tourism

28TH NOVEMBER 2019 – Theatr Clwyd In Partnership with Flintshire in Business Supported by Welsh Government, European Agricultural Fund for Rural Development Following on from our annual conference which was at capacity, for those of you who were unable to get tickets or could not make it to the event, we are pleased to be able to bring to you videos of the presentations from the day. David Chapman Executive Director of Hospitality Cymru David Chapman is the Executive Director of Hospitality Cymru, the Welsh arm of UK Hospitality, the industry’s Association covering everything from bars, restaurants, brewers, coffee shops, contract catering, hotels, nightclubs, visitor attractions and other leisure venues. Previously […]