Government Support to Businesses

On 20th March, HM Treasury announced a further series of measures to support people, jobs and businesses. This includes a Coronavirus Job Retention Scheme which will help pay people’s wages and deferring VAT and Income Tax payments. All UK businesses, including those in Wales are eligible for these two new strands of support which are being administered through HMRC.   Further guidance on what you need to do is available on the following website:   The HMRC also has a Coronavirus helpline for businesses and self-employed people and is available on 0800 0159 559. Note that the HMRC is working urgently to set up the system. Existing HMRC systems […]

Latest update from Government daily briefing

A brief update from the latest Government daily briefing. bars, cafes, restaurants are to close after tonight but you will still able to offer takeaway.Theatres, leisure centres, cinemas and gyms also to close.Government to provide grants of up to 80% of wages to businesses to retain staff (up to £2,500 a month) via HMRC. The employer will need to apply for this.VAT payments deferred for this quarter.No self assessment payments for self employed due until January 2021.Self employed will also have access to the same statutory sick pay as employees.Business Interruption loan repayment with no interest extended from 6 months to 12 monthsUniversal credit to increase by £1000 over 12 […]

Corona Virus Contingency

Message from Nicky Williamson, Proprietor of the West Arms, Llanarmon DC and Director of North Wales Tourism. I have put this together based on previous and current experiences – it is intended as a practical list that we can almost use as a checklist, intended for small businesses but the principles apply for larger ones and it is in no way official, just my thoughts and ideas from one hotel to another. Please bear in mind that at times like these reactions are different and some of us are almost paralysed by the fear and overwhelm. For others, this checklist will be so obvious it’s almost patronising (- that is […]

Tackling the Covid-19 crisis

We are a small business with two properties, a restaurant-with-rooms in Ruthin accommodating 16 people and a B&B in Llangollen accommodating 22 people, both called manorhaus. We’ve been in business 18 years and have the seen the inevitable ups and downs of running a business in the hospitality industry in beautiful North Wales! What should be the start of what looked likely to be a busy year for both properties started rather sluggishly, but we were confident that the year ahead would be a successful, rewarding and profitable one. The impact of the challenges surrounding the Covid-19 virus upon our business has been rapid, hard-hitting and turbulent; we made it […]

Development Bank of Wales

As the situation with Coronavirus is developing, we want to reassure our customers that we are here to help. We are very aware of the pressures that small businesses are currently facing and have put in place business continuity measures to ensure our portfolio teams are available and can continue to support you.  We are also able to offer the following to help limit and manage the commercial impact of Covid-19: A 3-month capital and monitoring fee repayment holiday for all customers on request We realise that cashflow management may be a key concern and this arrangement will remain in place until 30th June 2020.  Further information can be found on our […]

Coronavirus Update

Please find below the latest information regarding the current Coronavirus outbreak. Since our last email the Coronavirus situation has developed fast – now covering all continents and with a host of flight and tour cancellations, plus various measures put in place by authorities across the globe. We are in regular communication with tourism partners including VisitBritain and it is becoming more important for us to report back on how businesses in North Wales are being affected and the potential consequences on domestic and international visitors going forward into 2020. The information that you supply may help to leverage the development of a recovery plan. We are therefore asking our businesses […]

Hilton Garden Inn takes shape at Adventure Parc Snowdonia

Hilton Garden Inn takes shape at Adventure Parc Snowdonia

It’s set to be one of the largest hotels in North Wales, and it is rapidly taking shape on the edge of a world-first inland surf lagoon in the magnificent Conwy Valley. The envelope of the flagship 106-bedroom Hilton Garden Inn at Adventure Parc Snowdonia is now complete, with work starting this week on internal walls, along with the mechanical and electrical fit out. Lead contractor on the build, HH Smith, says that single storey steel works will be complete in the coming week, with the first of 250 floor-to-ceiling windows also now being fitted. Timelapse of Hilton Garden Inn at Adventure Parc Snowdonia The construction project has been underway […]

Customer Engagement Workshop

One-day workshop covering key aspects of; how to interact and engage with customers and guests, develop great communications skills; improve the use of effective rapport building, questioning skills and active listening. Gaining a much better understanding of customers then enables the person to tailor the approach so that more appropriate options and services are offered and highlighted to guests, building customer loyalty and long-term relationships. Course is suitable for all team members who have direct contact with customers and guests in their business, whether this be a hotel, venue, attraction, restaurant or bar. Course date: Thursday 2nd April 2020Places are limited and will be on a first come first serve […]