WG Briefing Update – 16/12/20

Wales will go into a level four lockdown from 28 December. All non-essential retail in Wales and close contact services like hairdressers and nail bars, leisure and fitness centres must close at the end of trading on Christmas Eve, First Minister Mark Drakeford has said. Outlining new rules because of the “extremely serious” Covid situation in Wales, he said pubs, restaurants and cafes must also close from 1800 GMT on Christmas Day onwards. After the relaxation period for household mixing between 23-27 December, Wales will go into a level four lockdown on 28 December where “tighter restrictions for household mixing, staying at home, holiday accommodation and travel will apply”. https://gov.wales/higher-level-restrictions-come-force-control-coronavirus […]

Developing Customer Engagement Skills to Gain New & Retain Existing Guests

Outline for Online Version of Training Dates and Timings Sessions One: Wednesday, 13th January from 9:30am-12:00noon Session Two: Wednesday, 20th January from 09:30-12:00noon Objectives Two workshops of two and a half hours each covering key aspects of; how to interact and engage with customers and guests, develop great communications skills; improve the use of effective rapport building, questioning skills and active listening, gain a much better understanding of customers which enables the person to tailor their approach so that more appropriate options and services are offered and highlighted to guests, building customer loyalty and long-term relationships. Target audience Suitable for all team members who have direct contact with customers and […]

Coronavirus control plan: alert levels in Wales – An Update

Describes the measures to control coronavirus at 4 alert levels and how the level will be set. It also sets out how and when Wales will move between these alert levels. The all-Wales measures are designed to be as simple, fair and clear as possible and they will provide greater certainty for people and businesses about what legal restrictions will be put in place, depending on the level of risk, helping them to plan for the future. https://gov.wales/coronavirus-control-plan-alert-levels-wales coronavirus-control-plan-alert-levels-in-walesDownload

Open Letter Update – COVID-19 restrictions in North Wales

A very quick update since the Open Letter “COVID-19 restrictions in North Wales – Impact on Tourism, Hospitality, Leisure and Supply Chains” was put together, supported by 160+ North Wales organisations in 24hrs and subsequently sent direct to the First Minister. We sent out aswell the Open Letter to MPs, Members of the Senedd (MSs), Leaders at all 6 North Wales Local Authorities and UK Government. Additionally a press release was sent out, to raise the profile of the Open Letter – see attached the Letter itself along with some of the coverage (further coverage links also below). To date we have received supportive responses echoing our call which challenges […]

ERF Restrictions Business Fund:

The Welsh Government has launched the Restrictions Business Fund to support businesses and sole traders that have been directly impacted by the additional restrictions put in place to control the spread of Covid-19 The grant seeks to complement other Covid-19 response measures to support businesses, social enterprises and charitable organisations in Wales. Further information can be found on your respective Local Authority websites:   https://www.conwy.gov.uk/en/Business/Restrictions-Business-Fund/Restrictions-Business-Fund.aspx  https://www.flintshire.gov.uk/en/Business/Advice-and-guidance/Restrictions-Business-Fund-Discretionary-Grant.aspx https://www.gwynedd.llyw.cymru/en/Businesses/Help,-support-and-training/Cronfeydd-Busnes-Cyfyngiadau-Rhagfyr-2020.aspx https://www.wrexham.gov.uk/service/covid-19-support-businesses/restrictions-business-fund Anglesey and Denbighshire links not yet live https://www.anglesey.gov.uk/en/Business/Business-support-Coronavirus-COVID-19.aspx https://www.denbighshire.gov.uk/en/coronavirus/forms/restrictions-business-fund-discretionary-grant-application.aspx https://businesswales.gov.wales/coronavirus-advice/erf-restrictions-business-fund

Written Statement: Updated Covid control plan for Wales

The plan sets out four alert levels – from low-risk alert level one to alert level four: • Alert level one/low-risk – this represents the closest to normality we are likely to have before the summer and the widespread availability and take-up of vaccination. • Alert level two/medium-risk – additional, targeted controls are in place to maintain infection rates at lower levels. These may be complemented by more targeted local restrictions to manage hotspots or specific incidents and outbreaks. • Alert level three/high-risk – these are the strictest package of restrictions, short of a firebreak or lockdown. • Alert level four/very high risk – restrictions at this level are equivalent […]

Eligibility checker for hospitality, leisure and tourism fund goes live Friday 11 December

Hospitality, Leisure and Tourism businesses impacted by latest coronavirus restrictions can now find out how much they can expect to receive from the latest round of Welsh Government’s business support package. A new eligibility checker and calculator will be live on the Business Wales website from 10am on Friday 11 December to help businesses work out what support they can expect to qualify for. Guidance will also be available for firms to help them through the application process for the Sector Specific Fund which will open during the week of 11 January. https://gov.wales/eligibility-checker-hospitality-leisure-and-tourism-fund-goes-live

Flexible Skills Programme

Is your business success constrained by current skills within your business? Is your business considering a new business opportunity, new technology, an expansion plan and growth? Our programmes may be able to help you with financial support towards upskilling your staff. We currently have specific programmes to help: develop advanced digital skills;address export related skills challengessupport skills gaps in the Engineering and Manufacturing SectorUpskilling in the Compound Seminconductor sector and its supply chainsupport skills gaps and upskilling in the Creative Sectorsupport skills gaps and upskilling in the Tourism and Hospitality SectorRecruiting an IT or Engineering graduate Who is Eligible: Your business must be based in Wales, solvent and you must […]