Melanie Cash Training & Consultancy

Do you have new team members, and/or managers/supervisors, and want to make sure they are ready to hit the ground running and more importantly delivering great customer service?   Melanie Cash specialises in training and coaching in the hospitality and tourism sectors and can help you to get the best out of your team by developing their core skills and behaviours, support retention and ensure they feel valued and motivated to enhance the customer/guest/visitor experience.  Ultimately, helping your business to be more successful. or call 01766 522 751 Here are a few list of courses that Melanie is currently running in which NWT members are welcome to join MIA […]

Questionnaire on the Welsh Government’s proposed new visitor accommodation licensing scheme

Wales Tourism Alliance, which North Wales Tourism are a member of have produced a questionnaire to gather invaluable information to help with discussions and lobbying of the Welsh Government. As part of the Welsh Government’s reforms to the tourism industry they are aiming to establish a ‘Licensing’ scheme for all visitor accommodation businesses. The Industry has long called for a ‘Registration’ scheme to assist with the development of a “level playing field” for all such businesses. At the moment, looking at what is happening in Scotland, “Licensing” and “Registration” seem to mean different things.  We, as an industry, need to be clear about what actual action we support in pursuit […]

RGC Wales – U20s

Wales u20 will face off against their biggest rivals at Stadiwm CSM this February with both Ireland and England visiting Colwyn Bay for what should be a pair of closely fought contests. Many current Wales internationals such as Josh Adams, Ryan Elias, Adam Beard along with North Wales’s very own Sam Wainwright have come through this pathway. This is truly where stars of the future are developed, and RGC would love to give you the opportunity to watch these games in a hospitality setting that would benefit you and your guests. Please take a look at the booking form on the link below and contact for more information if you are […]

Improve your Digital Platform Scheme / Cynllun Gwella Platfform Digidol’s Improve your Digital Platform scheme, in partnership with Neges – Menter Môn’s project to offer local food to self-catering customers – are holding a series of free in-person networking events for local hospitality and food and drink businesses over the coming weeks: 24 January 2023 (2:00pm) Royal Ship, Dolgellau LL40 1AR 31 January 2023 (2:00pm) Dylan’s, Criccieth LL52 0HU 7 February 2023 (2:00pm) Clwb Rygbi, Bethesda LL57 3NE Details and registration available from: For more information about the Improve your Digital Platform Scheme, go to: Information about the Neges project can be found at: _______________ Bydd Cynllun Gwella Platfform Digidol, mewn partneriaeth â Neges – prosiect Menter Môn i gynnig […]

UK Government Consultation on relaxation of licensing hours for the Coronation

The UK Government has launched a quick consultation on its proposal to relax licensing hours for the King’s coronation next year. The proposal will extend opening hours from 11pm to 1am on Friday 5 May, Saturday 6 May and Sunday 7 May, ending on Monday 8 May 2023, for the sale of alcohol for consumption on the premises and the provision of regulated entertainment in licensed premises in England and Wales.  The consultation closes on 23 January 2023.

PPL PRS Music licensing: Exemptions for Self Caterers

After over a year of negotiations with PPL /PRS. Thanks to PASC UK, the ASSC (Association of Scotland’s Self-Caterers), The English Tourism Alliance and UK Hospitality have managed to negotiate some significant changes to the discretionary exemptions. The bar has been raised to exempt any business with three or less properties of any size on a single site.  This will take well over 90% of all self-caterers out of having to pay for this licence.  Previously self-catering had a discretionary exemption only requiring a PRS Licence if the property comprised more than one unit or more than three bedrooms, as long as :1/ The premises is the only holiday accommodation business that the […]

Proposed new licensing scheme to level the playing field and improve the standard of visitor accommodation in Wales

The Welsh Government has today launched a consultation on establishing a statutory licensing scheme for all visitor accommodation providers in Wales. The primary aim is to establish a level playing field for all visitor accommodation businesses operating in the sector. The concern around the lack of a level playing field has been a long-standing area of discussion with concerns certain parts of the sector do not meet or comply with their statutory obligations. The Welsh Government’s Co-operation Agreement with Plaid Cymru commits to a statutory licensing scheme for holiday lets as part of a package of measures to address the negative impact second homes and short-term holiday lets can have […]